Privacy Policy

1. The Scope

1.1 This policy explains the types of Personal Data the Company collects from natural individuals and how it is processed, shared with third parties, secured, and otherwise handled.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.

1.3 The Policy defines "processing" as any activity that involves the use or collection of Personal Data. This includes managing, organising, and storing Personal Data.

1.4 Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any person younger than 18 years old, nor do we knowingly allow such persons to use our services. If we become aware of any information we have gathered about children, we will erase it as quickly as we can.

2. What Personal Data Do We Have on You

2.1 When you access the service and channels, or visit our website, we collect Personal Data. In certain instances, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analysing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not obliged to provide Us with any personal Data. In certain circumstances, however, you may choose not to share any Personal Data with Us. This could prevent Us from offering the Services or prevent users from accessing the website.

4. What Personal Data We Collect

4.2 The information collected is not personal and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide to Us when you connect with a third party's online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes outlined in this section, in line with the applicable legal basis.

5.3 Contact Us via email for more details about the processing required to protect our legitimate interests.

5.4 Below are the reasons and legal grounds on which we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, including IP address information, as well as analysis of user experiences.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will pass on the Personal Data you provide to us to these third-party trading platforms. The use of your Personal Data is then governed by their privacy policies. Your Personal Data could be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This gives the Company access to the resources it needs to enhance and improve the products and services it provides to its customers.

6.4 Where it is necessary to protect the rights of third parties or assets, The Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, where such a transaction occurs (including the transfer or sale of assets belonging to the Company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 We may use third-party services, such as advertising providers on our website or analytics companies. These companies may also use cookies or other technology.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits, helping us improve the user experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and remain active only for a short period until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for some time after you close your browser. They are used to help the Website recognize you as a returning user and make it easier for you to return to the website.

7.5 However, please note that some or all of the Website's functions and features may not work as you expect if this happens.

Online Tracking Notice: This service does not currently respond to do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purpose of processing it, as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue sharing your data for another 12 months.

8.3 We regularly review the Personal Data we hold to confirm that it is no longer needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e. your personal data may be sent to a third country or to international organizations). Company takes all necessary steps to safeguard the Personal Data you provide and to ensure that data users can assert their rights and access effective legal recourse.

9.3 The Company can share details about the security measures used to protect your Personal Data when it is transferred to third-party countries or international organisations. Send an email to: support@forge-bondvale.com

10. Security of Personal Data

10.1 We have implemented suitable organizational and technical measures to protect Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. Nor can we be held accountable for any intangible, incidental or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to errors in transmission, unauthorised access by a third party, or any other cause beyond our control.

10.3 In cases involving legal obligations or other circumstances beyond our control, we may be required to share your Personal Data with third parties, such as public authorities. In such situations, we cannot control the level of security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Hyperlinks to Third Party Websites

11.1 The website may contain links to third-party sites and applications. These websites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these sites or apps. This Policy does not apply to actions taken through such sites or apps.

11.2 Before accessing or using any third-party website or app We recommend reviewing their privacy policies. We also suggest that you provide any Personal Data to them.

12. Modifications to This Policy

12.1 This Policy may be updated at any time. If we make changes, We will inform you by posting the revised Policy on our website.

12.2 Additionally, when we make significant changes to this Policy, we will aim to notify you through methods we consider appropriate and will post an announcement on our website.

12.3 Unless explicitly stated otherwise, any amendments will take effect once the revised Policy is published.

13. Your Rights

13.1 You have the right to ask Us to verify the accuracy of the Personal Data We collect about you, to correct any errors, and to delete any Personal Data We no longer require. You may also limit the scope of how your personal information is processed.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the information you provide in relation to your Personal Data. To exercise any of these rights, you may send an email to the address below.

13.3 Access rights The Company can verify whether your Personal Data is being processed. If it is, you have the right to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request harms the rights and freedoms of another person, the Company may refuse to comply or limit its ability to fulfil the request.

13.4 Right to rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following reasons apply: (a) the Personal Data is no longer required for the purpose for which it was collected or processed; (b) you withdraw consent and there is no legal basis to continue processing; (c) you object at any time, based on reasons specific to your situation, to the processing of Personal Data about yourself that relies on legitimate interests pursued either by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be removed to meet the company's legal obligation. This right does not apply where the processing is necessary (a) to fulfill an obligation imposed by law that must be carried out under European Union law or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you can ask the Company to limit the processing of your Personal Data. If you request that your Personal Data be restricted, it may only be kept where you give consent, or to create, exercise, or defend legal rights, or to protect the rights of another natural individual, or where there is a reason of significant public interest within the European Union or a Member State.

13.7 Right to data portability If the processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The rights you hold under the right to erasure are not affected by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of others.

13.8 Right to object You have the right at any time to object to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests outweigh them, or that the processing relates to the exercise, establishment, or defense of legal rights. Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may revoke your consent for Us to process Personal Data about you at any time. This will not affect the legality or lawfulness of any processing that was based on your consent before the withdrawal. You are entitled to lodge a complaint with the authority that supervises you. You may file an appeal with a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.

13.10 We will provide the information you request under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if needed, depending on the nature and number of requests. We will notify you of any such extension, along with the reasons, within one month of receiving your request.

13.11 As long as it does not conflict with the provisions of section 13 of the law, the information you request under your rights pursuant to section 13 will be provided free of cost. If a request is unjustified or excessive, particularly when repeated, we may charge a reasonable amount to cover the administrative costs of providing the information or carrying out the action requested. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable means of verifying their identity.